The most important technology trends will change the future of small businesses
SMEs are not small. The hours spent building a reputation are not small. The property is huge and the partnerships you build are more important. Most small businesses start modestly but take steps and obstacles to development and competition.
In order for SMEs to be competitive at national and international level, they must have access to new production and management technologies. Since the information exchange is not adapted to the needs of SMEs, they lag behind big companies in the introduction of new technologies. Nevertheless, most SMEs not only survive long but also generate returns comparable to those of large companies. In some cases, however, the introduction of computers and advanced technologies is beginning to take place in some sectors, with small and medium-sized enterprises having the capacity for innovation and the ability to create a niche in smaller markets.
One of the benefits of SMEs over large companies is their ability to respond more quickly to challenges and opportunities, and to change course quickly. With the advent of cloud computing, mobile devices, and unified communications in the market, a small business can benefit more quickly from change, making it an undeniable competitive advantage. SMEs need to anticipate and process change. They can do this by using tools that help them become more agile and responsive. The Dell Small Business Solutions Center is a place where such tools and solutions are available. Technology can help SMEs create a more responsive and inclusive work culture where people can work from anywhere and better serve their needs.
SMEs are now facing new and smarter solutions as technology and its impact on business evolve rapidly. The Capterra survey of 699 SMEs in 2017 shows that technology development is one of the main reasons for the company’s goals. The ability of a small business to survive or thrive depends on the ability of its owners to adapt to these technological changes. SMEs that respond well to this critical technology will generate both short- and long-term customers and revenue. The study also unveiled the five key technology trends for SMEs over the next two years. Although each trend is unique in its own way, it radically changes the customer and employee experience when combined with others. In short, these trends are:
1: The conversation surface fundamentally changes the way we build and use computers. Conversational chatbot technologies are evolving rapidly and SMEs are taking them up on a large scale.
2: Artificial intelligence and machine learning make almost any application an intelligent application. SMEs in manufacturing, construction, services and education are rapidly picking up and most will internalize this technology by 2020.
3: The Internet of Things penetrates the small business sector. Highly-active industries use IoT technology most often. But leading industries are also adopting this technology as planned.
4: Portable computing turns everyone into a sensor. Medicine, retail, insurance and fitness are the industries most affected by wearable computing. Businesses are increasingly integrating computing into their business models, although they are primarily used for personal monitoring.
5: 3D printing is more worrying than the manufacturing industry. 3D printing is also called additive manufacturing, where you build something by adding something progressive. However, the cost of industrial 3D printing remains prohibitive for most SMEs.
So, with technological advances, productivity can be increased in two ways: first, by empowering people to do their jobs faster by fostering innovation. Second, IT can create efficiencies through increased automation of workplace processes and practices. Today’s workers want more flexibility and mobility to work effectively. For them, technology is an important way to respect their preferred work style.
Combining productivity with an increasingly flexible and mobile workforce made possible by technology is a “work in progress”. In fact, big and small businesses are taking a thoughtful approach, with executives exploring and evaluating the power of new computer hardware and productivity-enhancing solutions.
Dell offers partnerships that help you grow your business. Dell was a fantastic partner to help SMEs understand the technology challenges. For an SME, working with Dell is like a technology partner you do not have to worry about.
How does Dell get involved for the first time when it helps an SME? First, Dell conducts a technology audit: it understands how the owner manages his business and what kinds of tools, products, and services he uses to become more efficient. Technology is becoming increasingly important to create a brand nationally or internationally. Dell technology is one of the ways SMEs can deliver great products and services to their customers.
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